Privacy Policy
Privacy Policy · Last updated: September 22, 2026
1. Identification of the Data Controller
This Privacy Policy applies to personal information collected by Elev8 Negocios Digitais LTDA, a legal entity registered under Brazilian CNPJ 63.823.086/0001-72, headquartered at Alameda Rio Negro, 503, Sala 2011 — Alphaville, Barueri/SP, CEP 06454-000, Brazil, through the website https://goelev8.io and its official communication channels.
Data Protection Officer (DPO) Contact: [email protected] · Phone: +1 650-694-8008.
2. SMS Communications Program & Mobile Privacy (A2P 10DLC Compliance)
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Types of Messages Sent:
- Service and Transactional Messages: Meeting confirmations, scheduled call reminders, customer support updates, and operational follow-ups following user inquiries.
- Promotional and Marketing Messages: Company news, service updates, and occasional offers relating exclusively to Elev8's services (sent only with separate, explicit optional consent).
How Consent is Obtained:
Consent for SMS messaging is obtained through default-unchecked checkboxes on our public website contact form. Promotional SMS consent is entirely optional and is never a condition of purchase or service inquiry.
Opt-Out and Cancellation:
You can opt out of SMS messages at any time. Simply reply STOP to any message received from Elev8. After sending STOP, you will receive a confirmation message that you have been unsubscribed and no further text messages will be sent unless you re-subscribe by texting START.
Help and Support:
For assistance, reply HELP to any SMS message, email us at [email protected], or call +1 650-694-8008.
Rates and Frequency:
Standard message and data rates may apply depending on your mobile carrier plan (Message and data rates may apply). Message frequency varies based on customer service and appointment inquiries (Message frequency varies). Mobile carriers are not liable for delayed or undelivered messages (Carriers are not liable for delayed or undelivered messages).
3. Information We Collect
We collect the following personal information voluntarily submitted by you through our forms or direct communications:
- Full name and professional role/title;
- Phone number and WhatsApp (including country code);
- Corporate or personal email address;
- Company name, website, and business industry;
- Team size and operational requirements description;
- Electronic consent audit records (originating IP address, UTC ISO 8601 timestamp, consent text version, and submission page URL).
4. Purposes and Legal Bases for Processing
We process personal data for the following legitimate business purposes:
- Responding to inquiries and scheduling calls: facilitating initial contact, operational assessments, and appointments.
- Transactional SMS notifications: delivering meeting confirmations, reminders, and service notices.
- Promotional communications: sending newsletters and offers regarding Elev8's services (only with explicit, separate consent).
- Legal and regulatory compliance: maintaining consent logs for audit and compliance with carrier and data privacy standards.
5. Data Sharing and Zero Third-Party Marketing
Elev8 does not sell, rent, release, disclose, or share personal information or mobile phone data with third parties or affiliates for marketing or promotional purposes under any circumstances.
Data sharing is strictly limited to authorized technical infrastructure service providers (cloud hosting, database management, and telecommunications messaging delivery providers) under stringent confidentiality and data security obligations.
6. Data Subject Rights
In accordance with applicable data protection laws, you have the right to request at any time:
- Confirmation of the existence of data processing and access to your data;
- Correction of incomplete, inaccurate, or outdated data;
- Anonymization, blocking, or deletion of unnecessary data;
- Revocation of previously granted consent;
- Information about public or private entities with whom data was shared for infrastructure purposes.
To exercise any of these rights, contact us at [email protected].
7. Data Retention and Security
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with statutory and regulatory record-keeping obligations. We maintain administrative and technical security measures designed to protect your personal data from unauthorized access, loss, or alteration.
8. Cookies and Tracking Technologies
Information regarding the categories of cookies we use and how to manage your preferences.
Our website uses cookies and session identifiers to enable essential features, remember navigation preferences, and measure technical performance.
Categories of Cookies Used:
- Strictly Necessary Cookies: Essential for security, session routing, and language preference persistence (such as the NEXT_LOCALE cookie). These cookies cannot be switched off in our systems.
- Analytics & Performance Cookies: Collect anonymous, aggregated metrics regarding visit counts, loading speed, and popular pages (such as Google Analytics) to improve user experience.
- Conversion Cookies: Help verify technical completion of contact and scheduling form submissions, without tracking activities outside Elev8's domains.
Third-Party Services & Zero Data Sale:
We may use standard analytics tools (such as Google Analytics) for aggregated traffic statistics. In strict compliance with carrier guidelines, mobile phone numbers and SMS opt-in consent data are never shared with any third parties or marketing platforms.
Managing and Disabling Cookies:
You can configure, block, or delete cookies at any time through your browser privacy settings (Google Chrome, Apple Safari, Mozilla Firefox, Microsoft Edge). Please note that blocking essential cookies may affect site preferences and functionality.
9. Inquiries and Contact
If you have questions about this Privacy Policy or Elev8's data practices, please contact us:
Elev8 Negocios Digitais LTDA · CNPJ: 63.823.086/0001-72
Alameda Rio Negro, 503, Sala 2011 — Alphaville, Barueri/SP, CEP 06454-000, Brazil
Email: [email protected] · Phone: +1 650-694-8008